PairConnex 2025: A Platform Evolving at the Pace of Industry Needs
Summary of the Past Year’s Updates
The event ecosystem is evolving quickly. Expectations are rising: greater efficiency, more autonomy, more automation… and above all, less operational complexity. With this in mind, PairConnex has deployed, over the past year, a series of major enhancements aimed at strengthening the platform’s technological depth while simplifying the organizer experience.
The result: a platform that is more coherent, more intelligent, and even better aligned with the realities of professional events.
The administration console has been restructured to reflect the actual workflow of event planning. Menus are more logically organized, tools are easier to find, and the overall experience is significantly streamlined. This clarity allows teams to navigate faster and reduces the risk of configuration errors.
The alert system has also been modernized: recommendations and points of attention now appear directly in the relevant sections, making adjustments much more intuitive. Finally, the integrated update log gives organizers continuous visibility into product evolution.
The arrival of the AI Assistant is a major addition. It guides administrators through configuration, answers common questions, redirects them to the correct sections, and significantly accelerates onboarding.
Designed as a supportive guide – rather than an overly technical layer – the AI Assistant enhances team autonomy and contributes to a smoother operational environment.
This year marks the introduction of a brand‑new module: integrated project management.
Its mission is simple: to guide organizers through every essential step of setting up their event – without missing anything.
The module structures key phases – initial configuration, registrations, content setup, launch, onsite operations, and post‑event follow‑up – and displays clear progress indicators.
Metrics such as profile completion rates, pre‑tax revenue, and assignment ratios allow teams to track progress in real time. This approach reduces the risk of oversights, strengthens internal coordination, and ensures a more rigorous deployment.
Ticketing continues to evolve to meet the practical needs of organizations.
Ticket management is more flexible: untitled tickets can be removed, existing configurations duplicated easily, taxes can be managed with more precision – including tickets associated with sponsorship – and ticket links can be customized by role.
Participants now receive clearer assignment notifications, including the name of the person who assigned the ticket. Sales reports provide improved revenue visibility, including pre‑tax totals.
The platform also introduces **digital wallet support**, compatible with Apple Wallet and Google Wallet, simplifying access to tickets and modernizing onsite entry.
A “simplified ticketing” project type is also available for organizations whose only requirement is selling tickets.
Extras: Now Fully Integrated Into Ticketing
Extras benefit from several improvements:
- capacity‑based purchasing limits,
- automatic synchronization of descriptions with the associated activity,
- automatic group assignment upon purchase.
The Sales module has been redesigned to provide a more complete view of transactions and empower organizers to manage operations independently.
Administrators can now view detailed transaction lines, update buyer information, archive transactions, or process full or partial refunds directly within the interface.
The module is divided into two sections – transactions and tickets – for easier navigation.
Elements related to invoicing, such as prominently displaying the project name on invoices, have been grouped here for clarity.
The Communications section introduces a reminder tool to reach out to buyers with unassigned tickets or to communicate directly with exhibitors.
Profile creation forms have become more powerful thanks to new question templates covering statistical, logistical, and networking needs.
Fields can be customized based on participant groups, enabling more precise and relevant data collection.
The project creation assistant accelerates setup by allowing organizers to import an existing profile creation form, reuse the configuration of another event, or automatically retrieve answers from returning participants.
This intelligence reduces manual duplication and strengthens consistency across projects.
Content management has been simplified with multi‑selection tools, internal categorization of activities, and the ability to duplicate complex menus such as activity‑choice lists.
After the event, converting an activity into media extends its value by providing ongoing access to documentation or replays.
The **seat‑assignment features** have also gained intelligence: customizable rules, automatic assignment, and auto‑generated seating layouts based on defined criteria.
This automation significantly reduces the operational burden.
Several transversal improvements support overall event logistics.
A main venue can now be defined, essential for hybrid or in‑person events, and is automatically included in calendar files sent to participants.
Security has been reinforced for personalized access links sent by email, preventing unauthorized sharing.
Onsite production benefits from new badge and label formats (including 4x3), more precise badge‑printing management, and improved scan‑related statistics.
A new statistics dashboard centralizes key indicators such as room capacity usage, scan counts, printed badges, and other operational metrics.
This consolidated view helps organizations monitor trends in real time and adapt their strategy based on participant behavior.
Through the past year’s updates, PairConnex has strengthened its position as a complete and evolving platform designed to support teams at every stage of the event experience.
Each enhancement stems from listening to the industry, ongoing refinement, and a commitment to simplicity, efficiency, and modernity.
The platform grows alongside its users, evolves at their pace, and moves toward where the industry is heading: greater autonomy, more automation, and smarter operational intelligence.
The event ecosystem is evolving quickly. Expectations are rising: greater efficiency, more autonomy, more automation… and above all, less operational complexity. With this in mind, PairConnex has deployed, over the past year, a series of major enhancements aimed at strengthening the platform’s technological depth while simplifying the organizer experience.
The result: a platform that is more coherent, more intelligent, and even better aligned with the realities of professional events.
1. A Clearer, More Guided, and More Cohesive Administration Console
The administration console has been restructured to reflect the actual workflow of event planning. Menus are more logically organized, tools are easier to find, and the overall experience is significantly streamlined. This clarity allows teams to navigate faster and reduces the risk of configuration errors.
The alert system has also been modernized: recommendations and points of attention now appear directly in the relevant sections, making adjustments much more intuitive. Finally, the integrated update log gives organizers continuous visibility into product evolution.
2. The AI Assistant: Intelligent, Integrated, and Accessible Support
The arrival of the AI Assistant is a major addition. It guides administrators through configuration, answers common questions, redirects them to the correct sections, and significantly accelerates onboarding.
Designed as a supportive guide – rather than an overly technical layer – the AI Assistant enhances team autonomy and contributes to a smoother operational environment.
3. A New Project Management Tool That Guides Every Configuration Step
This year marks the introduction of a brand‑new module: integrated project management.
Its mission is simple: to guide organizers through every essential step of setting up their event – without missing anything.
The module structures key phases – initial configuration, registrations, content setup, launch, onsite operations, and post‑event follow‑up – and displays clear progress indicators.
Metrics such as profile completion rates, pre‑tax revenue, and assignment ratios allow teams to track progress in real time. This approach reduces the risk of oversights, strengthens internal coordination, and ensures a more rigorous deployment.
4. A Modernized Ticketing System, More Flexible and Better Aligned With Real‑World Needs
Ticketing continues to evolve to meet the practical needs of organizations.
Ticket management is more flexible: untitled tickets can be removed, existing configurations duplicated easily, taxes can be managed with more precision – including tickets associated with sponsorship – and ticket links can be customized by role.
Participants now receive clearer assignment notifications, including the name of the person who assigned the ticket. Sales reports provide improved revenue visibility, including pre‑tax totals.
The platform also introduces **digital wallet support**, compatible with Apple Wallet and Google Wallet, simplifying access to tickets and modernizing onsite entry.
A “simplified ticketing” project type is also available for organizations whose only requirement is selling tickets.
Extras: Now Fully Integrated Into Ticketing
Extras benefit from several improvements:
- capacity‑based purchasing limits,
- automatic synchronization of descriptions with the associated activity,
- automatic group assignment upon purchase.
5. A Strengthened Sales Module for More Robust Daily Operations
The Sales module has been redesigned to provide a more complete view of transactions and empower organizers to manage operations independently.
Administrators can now view detailed transaction lines, update buyer information, archive transactions, or process full or partial refunds directly within the interface.
The module is divided into two sections – transactions and tickets – for easier navigation.
Elements related to invoicing, such as prominently displaying the project name on invoices, have been grouped here for clarity.
The Communications section introduces a reminder tool to reach out to buyers with unassigned tickets or to communicate directly with exhibitors.
6. Smarter Profile Creation Forms and a Faster Project‑Building Experience
Profile creation forms have become more powerful thanks to new question templates covering statistical, logistical, and networking needs.
Fields can be customized based on participant groups, enabling more precise and relevant data collection.
The project creation assistant accelerates setup by allowing organizers to import an existing profile creation form, reuse the configuration of another event, or automatically retrieve answers from returning participants.
This intelligence reduces manual duplication and strengthens consistency across projects.
7. Faster, More Structured Management of Activities, Showcases, and Sections
Content management has been simplified with multi‑selection tools, internal categorization of activities, and the ability to duplicate complex menus such as activity‑choice lists.
After the event, converting an activity into media extends its value by providing ongoing access to documentation or replays.
The **seat‑assignment features** have also gained intelligence: customizable rules, automatic assignment, and auto‑generated seating layouts based on defined criteria.
This automation significantly reduces the operational burden.
8. General Settings, Onsite Production, and an Enhanced User Experience
Several transversal improvements support overall event logistics.
A main venue can now be defined, essential for hybrid or in‑person events, and is automatically included in calendar files sent to participants.
Security has been reinforced for personalized access links sent by email, preventing unauthorized sharing.
Onsite production benefits from new badge and label formats (including 4x3), more precise badge‑printing management, and improved scan‑related statistics.
9. Reports and Statistics: A Clearer View of Event Performance
A new statistics dashboard centralizes key indicators such as room capacity usage, scan counts, printed badges, and other operational metrics.
This consolidated view helps organizations monitor trends in real time and adapt their strategy based on participant behavior.
PairConnex Continues Its Mission: Empowering Organizations With Modern, Evolving, and Connected Tools
Through the past year’s updates, PairConnex has strengthened its position as a complete and evolving platform designed to support teams at every stage of the event experience.
Each enhancement stems from listening to the industry, ongoing refinement, and a commitment to simplicity, efficiency, and modernity.
The platform grows alongside its users, evolves at their pace, and moves toward where the industry is heading: greater autonomy, more automation, and smarter operational intelligence.
